“Millennials in the workforce” – Are they a dream come true or a nightmare for managers?

For the first time in American history, the workforce is made up of three to four distinct generations. And, everyone has to deal with workplace challenges caused by generational differences.

Simply put, the only way to increase your company’s or organization’s performance – even your own – is by showing respect for the generational differences of Millennials (Gen Ys), Generation Xers, and Baby Boomers.  Each generation has unique values, attitudes, and lifestyles, and generational understanding is the secret to becoming a great generational coach – of others or of yourself.

In a hands-on workshop, participants and GTM develop practical solutions to workplace challenges that you will face the next time you walk into the office.

Here’s an example:  Gen Ys (Millennials) are great at multi-tasking.


Just picture a typical Gen Y’s early life: talking on a speaker phone, with the TV on, music playing in the background, simultaneously surfing the Net, waiting for the pager to beep or an instant message to pop up, all the while still carrying on a phone conversation.

Growing up in the information age – computers at home and at school plus a 500-channel television universe – Gen Ys receive an overwhelming amount of media messages everyday and they thrive on it.

However, when it comes to the job, one that requires long-term, in-depth research, there’s a down side to Gen Y’s multi-tasking love affair.  For example, if you assign to a Gen Y, a long, frustrating, intricate job that requires plodding along, trying to find and fit the pieces of the puzzle together, they’re not going to love it.  So, what do you do?

This course will enable participants to work out challenges like this one, tap into the strengths of all generations, and avoid conflict in the workplace


1.  Introduce participants to the values, attitudes, lifestyles, and preferred methods of communication of Generation Y, aka Millennials. (13 to 31), Generation X (32 to 52), and Baby Boomers (53 to 70).

2.  Introduce participants to a critical workplace challenge with new hires — such as, the lack of the concept of privacy existing in Gen Y employees, the Facebook Generation.

3. Encourage Gen Ys to use social skills needed for your workplace.  Their BFF is their smart phone or tablet – and it shows when they have to deal with real people!

4.  Learn techniques that ensure employee motivation and thus, retain the best employees.  Learn how to motivate employees to move together toward a common purpose.  Let’s not lose any more good managers simply because they didn’t “get” how to motivate the Millennials.

5.  Give workshop participants an opportunity to combine their expertise and practical knowledge with generational insights to create new workplace techniques.

6.  Create a generational notebook that can be referred to and added to in years to come.

LEVEL OF COURSE:  The course is designed for employees and employers from any generation.

Get in touch with GTM to find out how this workshop can energize your multi-generational workforce and enable you to become a great generational coach instead of a Monday-morning quarterback!